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Program Assessments
Independent visibility into your oncology service line. Practice measured against national guidance, one standard at every site, reported to executive leadership.
Independent visibility above the department
Clinical risk
Confirm that what is planned is what is delivered, and that the checks meant to catch an error are performed and recorded, before an event puts the organization in front of a regulator or a plaintiff.
Regulatory exposure
Enter accreditation surveys and state inspections having already found and closed the gaps, rather than learning about them from a surveyor with a finding in hand.
Margin protection
Understand where the service line leaks, from documentation that does not support the claim through to capacity that goes unused, and what each leak is worth annually.
Evidence for the board
Give your quality committee, your payers, and your board independent third party evidence that the program performs to national standards, in a form they can review and minute.
One framework, applied wherever you need it
Scope is set with your leadership before work begins: a single department, a cancer center, or an entire service line across a network.
Quality and Safety Program
Confirming the program holds up under independent review
Review of how quality and safety are structured, documented, and sustained in the department, and whether the program would withstand external scrutiny.
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- Quality assurance structure and documentation practice
- Policies, procedures, and standard work
- Equipment and technology oversight
- Accreditation and regulatory readiness
- Consistency of practice from site to site
Clinical Operations
Finding where the process breaks and where patients wait
Review of how care actually moves through the department, from referral or consult through completion, including the handoffs and checks the process depends on.
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- Patient flow and time from referral to treatment
- Handoffs and communication across roles
- Verification and second check practice
- Capacity, utilization, and throughput
- Incident reporting and corrective action follow through
Staffing and Coverage
Testing whether the department is staffed for the volume it carries
Review of how the department is staffed and supervised, and what happens to continuity when a key person leaves, retires, or is absent.
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- Staffing model against current and projected volume
- Coverage continuity, vacancy, and absence risk
- Credentialing, supervision, and scope of practice
- Onboarding, training, and competency records
- Dependence on individuals rather than on process
Documentation and Revenue Integrity
Confirming the record supports what is billed
Review of whether clinical documentation supports the services delivered and billed, carried out with the TNM revenue integrity team.
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- Documentation support for services delivered
- Charge capture and coding accuracy
- Denial patterns and their root causes
- Payer and regulatory documentation requirements
- Reporting and governance cadence
A defined sequence, with a date attached to every step
The same six steps and the same scoring for every department and every size of organization, so one site is comparable to another and this year to last.
Scope and data request
We agree in writing on which sites, machines, techniques, and case volumes are in scope, then send a structured data request so each location knows exactly what to produce and by when.
Remote review
Plans, records, policies, and documentation are reviewed through a secure channel before anyone arrives on site, which keeps onsite time short.
Onsite review
Onsite work is scoped to what the review requires, and is carried out alongside your staff during normal operation rather than disrupting it.
Findings and ranking
Every finding is classified by clinical risk, compliance exposure, and effort to correct, which gives leadership a defensible basis for sequencing spend and attention.
Report and readout
You receive a written report, a readout for the executive sponsor, and a working session with the clinical teams, so leadership and the departments are working from the same document.
Follow up review
At an agreed interval, TNM re-reviews the open findings and confirms which corrective actions actually closed.
What you receive
- A written assessment report with findings organized by area
- Findings stated against the published guidance they reference
- Findings ranked by patient safety risk, compliance exposure, and effort to correct
- A corrective action plan with named owners and target dates
- Policy and procedure templates for the gaps identified
- An executive summary written for leadership and board review
- A follow up review at an agreed interval to confirm closure
- Site by site comparison across a network, and year over year trending on a recurring schedule
Independence
No equipment or software to sell, so no finding is shaped by a product line. Findings go to your leadership as written, and any work TNM could perform is disclosed in the report and may be sourced anywhere.
Confidentiality
Findings belong to the organization that commissioned them and are never shared with an accrediting body, regulator, payer, or used in marketing. A business associate agreement precedes any patient data.
Three ways to engage
One area, one site
A defined review of a single area, commonly commissioned before a program launch, ahead of an accreditation survey, or following a change in leadership. Fixed scope, fixed deliverable, fixed fee.
Multiple areas, one report
Several assessments run together and reported as one document, so leadership sees how a physics gap, a workflow gap, and a documentation gap compound into a single operational and financial problem.
Every site, one standard
A recurring assessment calendar across the network under one scoring standard, with a named TNM lead, site by site comparison, year over year trending, and standing reporting into your quality committee and board.
Submit the organization, the sites involved, and what is driving the question, in confidence.
TNM responds with a defined scope, a timeline, and a fee.
