Revenue Growth
Revenue Growth and Program Development
A structured performance assessment that identifies access constraints, operational bottlenecks, staffing gaps, revenue opportunities, and program expansion pathways, followed by a practical implementation plan.
- Performance assessment
- Program startup
- Department operations
- Staffing assessment
- Workflow optimization
- Revenue improvement roadmap
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Overview
The assessment hospitals pay for, delivered by a team that can implement
Many groups provide recommendations only. TNM delivers an executive ready assessment and a prioritized plan, and can also support implementation through defined projects or embedded operational support so improvements translate into measurable performance.
What we assess
We assess performance across the patient journey and operational engine that supports it:
Patient access and scheduling, from referral to treatment start
Throughput and handoffs across key steps
Capacity and utilization constraints
Staffing coverage risk, productivity, and role clarity
Operational standard work, escalation pathways, and governance cadence
Documentation readiness and revenue opportunity areas
Program growth opportunities and startup feasibility
What you receive
Deliverables leadership can act on
You receive a practical set of deliverables designed for decision making and execution:
You receive a practical set of deliverables designed for decision making and execution:
Executive summary with top opportunities ranked by impact
Executive summary with top opportunities ranked by impact
KPI baseline and performance snapshot
KPI baseline and performance snapshot
Bottleneck map with root cause themes
Bottleneck map with root cause themes
Opportunity list ranked by impact and effort
Opportunity list ranked by impact and effort
30 60 90 day action plan with owners and timeline
30 60 90 day action plan with owners and timeline
Staffing model recommendations and coverage strategy
Staffing model recommendations and coverage strategy
Program development roadmap when growth is planned
Program development roadmap when growth is planned
Revenue leakage priority list that routes to Revenue Integrity and Billing services
Revenue leakage priority list that routes to Revenue Integrity and Billing services
Access and wait time dashboard
Access and wait time dashboard
Productivity and throughput dashboard
Productivity and throughput dashboard
Revenue leakage dashboard
Revenue leakage dashboard
Services built from the assessment
Choose a focus area. We can assess it, plan it, and implement it.
Oncology Performance Assessment
KPI baseline, bottleneck map, and impact ranked improvement roadmap.
Interviews • Walkthrough • Data review
Program Development and Startup
Business case, staffing plan, go live timeline, and readiness checklist.
Service design • Governance • Launch plan
Department Operations Administrator Support
Fractional operations leadership to stabilize execution and cadence.
Standard work • Dashboards • Weekly rhythm
Staffing Assessment and Coverage Strategy
Align roles, FTE mix, and coverage models to protect throughput.
Workload review • Hiring plan • Coverage risk
Revenue Leakage Review
Identify leakage drivers and route fixes into revenue integrity work.
Documentation gaps • Denials drivers • Priority list
Workflow and Technology Optimization
Practical process mapping and standardization to reduce friction.
Handoffs • Templates • Data visibility
Oncology Performance Assessment
TNM conducts a structured assessment designed to surface the highest impact opportunities in access, operations, staffing, and performance. The output is an executive ready plan with clear priorities and an implementation pathway.
Typical assessment components:
Program Development and Startup
Program development and startup
TNM supports program startup and expansion by translating strategy into an operational plan with milestones, staffing, workflows, and readiness requirements.
Deliverables may include:
TNM supports program startup and expansion by translating strategy into an operational plan with milestones, staffing, workflows, and readiness requirements.
Deliverables may include:
Service line definition and operating model
Volume and capacity planning
Staffing model and recruiting priorities
Go live timeline and readiness checklist
Governance cadence and KPI plan
Referral readiness workflow and operational handoffs
14 Days
Avg Wait Time
6%
Denial Rate
82%
Referral Conversion
$1.2M
Revenue
74%
Productivity
11%
Leakage
Wait Time (Baseline vs Target)
Denial Rate (Baseline vs Target)
Referral to Start of Care Funnel
Referral Received – 100%
Eligibility Verified – 80%
Intake Scheduled – 65%
Care Started – 50%
Leakage Heatmap
Executive Dashboard Trio
Wait Times
14 Days
Productivity
74%
Revenue Leakage
$132K
Department Operations Administrator Support
This service provides fractional or embedded operational leadership to stabilize day to day performance, build an operating rhythm, and execute improvement projects.
Deliverables may include:
Staffing Assessment and Coverage Strategy
Staffing assessment and coverage strategy
TNM evaluates staffing structure, productivity, and coverage risk to protect throughput and reduce disruption. Recommendations are designed to be practical for hiring realities and operational constraints.
What we evaluate:
TNM evaluates staffing structure, productivity, and coverage risk to protect throughput and reduce disruption. Recommendations are designed to be practical for hiring realities and operational constraints.
What we evaluate:
Current FTE mix, productivity, overtime, and gaps
Role clarity, handoffs, and cross training opportunities
Coverage models, onsite, remote, hybrid where appropriate
Hiring priorities and retention risk
Workflow changes that reduce workload pressure
Workflow and Technology Optimization
TNM maps key workflows, identifies failure points, and standardizes handoffs and documentation to reduce delays and rework. Where helpful, we recommend practical digital workflow improvements that support consistency and visibility.
TNM maps key workflows, identifies failure points, and standardizes handoffs and documentation to reduce delays and rework. Where helpful, we recommend practical digital workflow improvements that support consistency and visibility.
Referral to start process mapping
Standard templates, checklists, and documentation consistency
Clear handoffs between teams and systems
Data visibility for leadership decision making
Connection to Revenue Integrity and Billing
Revenue improvement requires both operations and integrity
Some revenue opportunities are solved upstream through access, staffing, and workflow changes. Others require dedicated revenue integrity and billing work across documentation, coding, denials, and payment accuracy.
Engagement options
Assessment only
Defined scope assessment with deliverables and a 30 60 90 plan.
Assessment plus implementation
Execute priority fixes with project tracking and KPI cadence.
Embedded support
Ongoing operational leadership and performance management.
Ready for a performance assessment
Share your organization type, service lines, volumes, and top challenges. TNM will respond with a defined assessment scope and timeline.